The Government says you can Take Control


Tenants Leading Change

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    New advice from the DCLG published on 17th July 2014

More information here



Letter from Stephen Williams MP

Letter from Stephen Williams MP

On the day when Eastend Homes were hoping to remove all the promises they made to residents about empowerment and involvement when setting up the “Council Sponsored RSL” the Department for Communities and Local Government have come out with this.

Manage where you live

You could help run your local housing services the way you want.

Over 70,000 households in England are run by tenant management organisations.

It’s been shown that residents are more satisfied. Better still, they make savings, which they can decide how to use for their community.

We (the DCLG)  have recently made the process easier, so many more tenants can take up their Right to Manage:


There is more information about Right to Manage on GOV.UK or email DCLG’s tenant empowerment team at

The Childwall Valley experience

“Childwall Valley Estate Management Board (EMB) was established in the 1990s by a group of Liverpool City Council tenants because we were concerned about the decline of our estate.

We used our Right to Manage and took over housing management in 2000. Since then the estate has been transformed. Repairs response and re-let times are outstanding, rent arrears and levels of anti-social behaviour are low. The EMB has also become a focus for all sorts of other community services and activities, restoring not just the physical fabric of our estate but also the pride of our local community.”

Joan Minard, Chair, Childwall Valley Estate Management Board, Liverpool.

Community cashback

Savings for the community.

You can earn cash for your community by managing services like cleaning or grass-cutting.

A community cashback agreement is a win-win:

For the landlord it can mean things go better because they have satisfied tenants who care about their property.

For tenants it means up to £3,000 to help you get started.


You can get more information about community cashback from NFTMO or TPAS.

Tenant cashback The savings are yours to keep. Ask your landlord if they offer a tenant cashback scheme. You could earn cash by organising your own repairs or doing it yourself.

You can read about other people’s experience of tenant cashback with landlords such as Bromford Group (links to pdf) and Home Group. Ask your landlord about their tenant cashback plans.

More information and useful contacts

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