eastendhomes mile end TSA regulation annual report tenant empower


Annual Reports setting out a clear service offer from RSLs out now.

EastendHomes have produce their “how we will deliver National Standards, Tenant Scrutiny and Local Offers” document – download the recently posted report here (PDF) The new ‘Regulatory framework for social housing in England from April 2010’ identifies six standards which RSLs need to achieve: Tenant involvement and empowerment – which […]